Privacy Policy
1. Collection of Personal Data
We collect personal information from our Customers in order to provide them with our services and process their orders. The collected personal data may include, among other things, the following information:
First and last name
Mailing address
Email address
Phone number
Payment information We also collect browsing data on our website for statistical analysis and improvement of user experience. This data may include, among other things, IP address, browser type, visit duration, and pages viewed.
2. Use of Personal Data
The collected personal data is used for the following purposes:
Order processing and delivery tracking
Management of customer accounts
Sending commercial information and newsletters, subject to the prior consent of the Customer
Improvement of our website and services
Fraud prevention and compliance with legal obligations
3. Sharing of Personal Data
We do not share the personal data of our Customers with third parties, except in the following cases:
When necessary for the provision of our services, for example, with our payment or delivery providers
When legally required, for example, in the context of a judicial investigation or at the request of competent authorities
4. Security of Personal Data
We implement appropriate technical and organizational security measures to protect the personal data of our Customers against unauthorized access, disclosure, alteration, or destruction.
5. Cookies
Our website uses cookies to improve user experience and analyze site performance. Cookies are small text files that are stored on the Customer's device when visiting our site. The Customer can configure their browser to refuse cookies, but this may affect certain site functionalities.
6. Users' Rights
In accordance with applicable law, Customers have the right to access, rectify, delete, and object to personal data concerning them. To exercise these rights, Customers can contact our customer service at the address info@carpaca.com
7. Modification of the Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will be published on our website and will take effect upon publication.